Terms and Conditions of Service
These are our general terms and conditions between DropChef Ltd (“the Website”) and any person who buys any product or services from us (“the Customer” or “you”). DropChef Ltd is a private limited company registered in the Republic of Ireland, registered number No 560229.
Please ensure that you read and understand these terms and conditions before you register an account and order from us as you will be bound by them, once a purchase is made it will constitute a contract in existence between us. By visiting or using the any DropChef.com or its related website sites you agree to the following terms & conditions. Please read these Terms & Conditions carefully before agreeing to be bound by same. If you do not agree to be bound by the Terms & Conditions, do not access or use this website. Only upon acceptance of the terms contained herein, you will be entitled to submit electronic orders. Any violation of the terms will result in termination of your account.
If you have a pre-existing medical condition, we strongly recommend that before starting any meal plan, you should seek medical advice. None of the information provided by DropChef Ltd is a substitute for medical advice or any medical treatment.
Account Terms
By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.
Cancelling a Subscription
You can pause a subscription at any time by doing so on the my-account page of dropchef.com. If you wish to cancel your subscription, please contact us on [email protected].
Acceptable Use
You shall not do any of the following, on or related to the website dropchef.com, or permit any other third parties to do any of the following:
a.)Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;
b.)Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component.
c.)Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;
d.)Account sharing, including, without limitation, letting third parties use your account and password.
Modification of these Terms & Conditions:
DropChef.com and its sites reserve the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the Website.
Electronic Communications
When you visit the Website or send any emails to us, you will be communicating electronically with us. By such electronic communication you agree to receive such communications from us electronically. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by and to pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter into on the Website, and all records including notices of cancellation, policies, contracts, and applications.
Submission of email or personal detail
If you have submitted your email anywhere on the website or in a competition we may use this to email you, keep you informed of any news and development at DropChef or to issue you your prize. From time to time we may also send you a promotional email. We try to keep emails to a minimum but they are an important way for us to keep in touch with you. If you would not like to receive these we completely respect that and the best thing to do is to simply unsubscribe from these emails (where prompted at the bottom of the email). For further information on this please find a shortcut to our privacy policy here. As a customer please be careful with this as you may miss out on important updates and notifications.

Copyright and Licenses
This Website and the entire contents contained on this Website, including but not limited to: text, graphics, logos, button icons, images, videos, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of DropChef Ltd. All such contents and materials are protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior expressed written consent of DropChef Ltd.
DropChef Ltd grants you a non-exclusive, non-transferable, limited license to access and make use of the contents or information available on the Website for your personal use and not to download or modify it, or any portion of it, except with the express written consent of DropChef Ltd. You may not reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any commercial purpose this Website or any portion of this Website without the express written consent of DrpChef Ltd. You agree not to interrupt or attempt to interrupt the operation of the Website in any way.
DropChef Ltd authorizes you to view and download the information and materials available on this Website only for your personal, non-commercial use. This authorization shall not constitute a transfer of title in and to the materials and is subject to the following restrictions: (a) you must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials; (b) you may not modify the materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and (c) you must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions.
Disclaimer of Warranty/Limitation of Liability:
This website and related information is provided by DropChef Ltd on an “as is” and “as available” basis. DropChef Ltd makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, DropChef Ltd disclaims all warranties, express or implied, including without limitation, implied warranties of merchantability and fitness for a particular purpose. DropChef Ltd does not warrant that this website, its servers, or email sent from website are free of viruses or other harmful components. DropChef Ltd will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
DropChef Ltd uses reasonable efforts to include accurate and up-to-date information on this website. DropChef Ltd assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information, DropChef Ltd shall have the right to refuse or cancel any orders placed for the product listed incorrectly. This in no way removes or reduces your statutory consumer rights.
Third Party Links
For your convenience DropChef Ltd may provide, links to third party websites operated by other entities on the Website. If you use such third party sites, you will leave this Website. If you decide to visit any linked third party website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. DropChef Ltd does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third party links do not imply that DropChef Ltd sponsors, endorses, is affiliated or associated with any linked third party websites.
Applicable Law
By visiting the Website, you agree that the laws of the Republic of Ireland without regard to principals of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and DropChef Ltd.
Any dispute relating in any way to your visit or access of the Website or to the products you purchase through the Website shall be submitted to binding arbitration in Ireland. Arbitration under these Terms & Conditions shall be conducted under the rules then prevailing of the Irish Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Conditions of Use shall be joined to an arbitration involving any other party subject to these Conditions of Use, whether through class arbitration proceedings or otherwise.
You agree to indemnify, defend and hold harmless DropChef Ltd, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the Website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these Terms & Conditions (including negligent or wrongful conduct) by you or your use and access of the Website.
Other Provision
DropChef Ltd’s failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not be construed as a waiver of any provision or right.
Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms & Conditions.
DropChef Ltd may assign its rights and duties under these Terms & Conditions to any party at any time without notice to you.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity or enforceability of any remaining condition. Any rights not expressly granted herein are reserved.
Food Allergy Disclaimer
DropChef Ltd makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies. Every effort is made to instruct our food production staff on the severity of food allergies however there is always a risk of contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk.
Please be aware that our facility prepares foods and uses ingredients in our products that contain nuts or nut oil. If you have any type of food allergy, please refrain from eating our products.
As our goods are perishable in nature, we do not operate a Returns Policy.
We will always try to rectify any issues you have with an order you’re not fully happy with. If you would like to request a refund please contact us by email at [email protected] outlining the reason for your request.